Key metric
24/7
AI Feedback Collection
Case Study
FeatWiz
FeatWiz is an AI-driven assistant that answers user questions about products and services, then analyzes those queries to suggest actionable features and improvements, helping businesses build user-centric solutions.
Outcome
Turned user conversations into prioritized feature recommendations with real-time usage controls.
Tools
Contributions
- Frontend development
- Backend development
- Mistral AI integration
Challenges
A key challenge was designing a conversational and analytical engine that answers user inquiries and suggests features and improvements to the website owner.
Another challenge was implementing fair usage controls for external AI APIs while maintaining smooth, real-time interactions for multiple simultaneous users.
Solutions
I leveraged Mistral AI to process user queries and generate feature suggestions, ensuring responses are contextually relevant and human-like.
I implemented Upstash Redis for a scalable queue, enforcing rate limits and fair usage without degrading the user experience.
I used Next.js with Prisma and MongoDB for data persistence, and NextAuth for secure user authentication and project protection.
Notable features
- Chatbot that answers questions and gathers user feedback
- AI-driven recommendations for new features and improvements based on aggregated user queries
- Transparent, usage-based billing—no subscriptions; pay only for the chats used
- Dashboard for tracking chat counts, user engagement, and feature report
- Automated, scheduled reports summarizing popular user requests and improvement opportunities
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